Privacy Policy

Last Updated: August 01, 2023

This web site is owned and operated by EPIC Engineering & Consulting Group, LLC and will be referred to as “We”, “our” and “us” in this Privacy Policy. By using this site, you agree to the Privacy Policy of this website, which is set out on this website page. The Privacy Policy relates to the collection and use of personal and other information you may supply to us through your conduct on this web site and our Mobile apps (android and iOS).

We respect the privacy of our customer and the privacy of their data.

By submitting personal and technical information through our Website or Mobile Apps and Services, you expressly consent to the processing of your personal information in accordance with this Privacy Policy. The use of personal information collected through our Website and Services shall be limited to the purposes described in this Privacy Policy.

WHY AND HOW WE COLLECT YOUR INFORMATION?

When you access our websites or use mobile apps developed by our company, for you to be able to access information, get notifications, location details, resolve your technical issues, respond to your request for assistance, to analyse crash information we collect the personal information you give us such as your name, email address, location.

We also use this information for safety and security to verify accounts and activity.

When you browse our website or Mobile Apps, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

We also use cookies and web beacons (as described below) and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and which you viewed.

When your mobile GPS is on we use that information to guide you to various location required for you to perform your job or review entities information created through our mobile app.

DATA YOU PROVIDE

We also may retain information on your behalf, such as files and messages that you store using your account. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail. When you participate in one of our surveys, we may collect additional profile information. We also collect other types of personal information and demographic information that you provide to us voluntarily.

USE OF YOUR DATA

In general, personal information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. EPIC uses your personal information in the following ways: to create and maintain your account; to identify you as a user in our system; to operate, maintain, and improve our Website and Services; to personalize and improve your experience; to send you administrative e-mail; to respond to your comments or inquiries; to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; and to make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback with your permission.

BLOGS AND OTHER FORUMS

Our Website and Services may offer a publicly accessible blog and community forums. Please note that any information you provide in these areas may be read and/or used by others who access them. Anytime you post on our blog please be aware that you may be posting using a third-party application and we have no access or control over this information. Our Privacy Policy does not cover the practices of third parties, it will be governed these third-party applications privacy policies of the company providing it.

CLIENT TESTIMONIALS

We may display personal testimonials of satisfied customers on our Website with other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at info@epicgroupllc.com.

ANALYTICS

We use analytics services to help analyze users use of the Website, mobile apps and services. These services use cookies and scripts to collect and store information such as how users interact with our Website and Services, errors users encounter when using our apps, device identifiers, how often users visit the Website, what pages they visit, and what other sites they used prior to coming to the Website.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

As an example, if you are located in a certain city and the entity created through our mobile app is at other location our third party GIS service will need to know your current location.

Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow generally accepted industry standards.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

EPIC Engineering & Consulting Group, LLC welcomes your comments or questions regarding this Privacy Policy. Please e-mail us at info@epicgroupllc.com or contact us at the following address or phone number:

EPIC Engineering & Consulting Group, LLC, 1049 Willa Springs Drive, Ste 1001, Winter Springs, FL 32708