- Manage service requests and work orders in real-time
- Manage and maintain documentation
- Route service requests and work orders based on different criteria
- Personalized map view of service requests and work orders in the organization
- Monitor all facility staff, teachers and students and their data in Simplify i3®
- Approve service requests and route them accordingly
- Submit issues that are automatically routed to the right resources
- Document issues with pictures and GIS location
- Alerted on status changes based on real-time information
- Manage user access
- Manage the configuration and setup of Simplify i3® entities
- Provide support and troubleshoot issues
- Analyze, prioritize, troubleshoot and resolve technical issues with assets
- Setting up and updating work orders
- Plan, organize, deploy and support new projects
- Inspect assets and provide real-time updates of the assets on Simplify i3®
- Manage service requests and work orders and provide updates in real-time
- Manage and maintain documentation in service requests and work orders
- Route service requests and work orders based on different criteria
- Personalized map view of service requests and work orders